ngn88 Terms and Conditions
This document sets out all the conditions for using the ngn88 platform. Please read the full terms and conditions carefully before opening an account.
Table of Contents
1 General Provisions
These terms and conditions ("Terms") form a legally binding agreement between ngn88 ("Platform", "we", "us") and the person using the platform ("User", "you").
By accessing, registering on, or using any service of ngn88, you are considered to have fully accepted these Terms. If you disagree with any part of these Terms, please refrain from using our platform.
Important: These Terms apply only to individuals aged 21 or above. Use of ngn88 by minors is strictly prohibited.
These Terms must be read together with the ngn88 Privacy Policy and Responsible Gaming Policy, which are considered an inseparable part of these Terms.
2 Account Registration and Eligibility
2.1 Eligibility Requirements
To open an account on ngn88, you must meet the following conditions:
- You must be at least 21 years of age.
- You must be a resident of Bangladesh.
- You may hold only one account in your own name.
- You are not excluded from online gaming by any court order or legal obligation.
- You are of sound mind and capable of making decisions for yourself.
2.2 Registration Process
The information you provide at the time of registration must be complete, accurate, truthful and up to date. Providing false or misleading information may result in your account being cancelled at any time and, where applicable, funds being forfeited.
2.3 Identity Verification (KYC)
We reserve the right to verify your identity as part of our security process. The following documents may be requested for verification:
- A copy of your National Identity Card (NID) or passport.
- Proof of current address (electricity or gas bill, bank statement).
- Proof of ownership of the payment method.
Withdrawals may be held until verification is complete. This is done to protect you.
3 Account Security
It is your responsibility to keep your account login details (username and password) completely confidential. Do not share this information with any third party.
- Each user may hold only one account. Creating multiple accounts is a violation of these Terms.
- You must notify our support team immediately if there is any unauthorised access to your account.
- You are responsible for all activity carried out from your account.
- Use a strong password and change it regularly.
- Avoid logging in from public Wi-Fi or shared devices.
ngn88 will never ask for your password by email or phone. Any such request may be fraudulent — please be careful.
4 Deposits and Withdrawals
4.1 Deposits
The following payment methods can be used to deposit funds into ngn88: bKash, Nagad, Rocket and bank transfer.
- Minimum deposit amount: ৳100 (for each method).
- Deposits are generally credited to your account instantly.
- You must use only a payment method registered in your own name.
- Deposits from third-party accounts will not be accepted.
4.2 Withdrawals
- Minimum withdrawal amount: ৳500.
- Withdrawal processing time: 30 minutes to 3 hours.
- Withdrawals will be made to the same payment method used for the deposit.
- Withdrawals may be held if KYC verification has not been completed.
- Additional verification may be required for suspicious transactions.
4.3 Anti-Money Laundering
ngn88 is committed to preventing money laundering. We monitor suspicious financial activity and cooperate with the relevant authorities when necessary. Using the gaming platform as a means of money laundering is strictly prohibited and is a punishable offence.
5 Bonuses and Promotional Offers
5.1 Welcome Bonus
New members at ngn88 will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. This bonus can only be received once per new account.
Bonus wagering requirement: the bonus amount must be wagered 10 times before withdrawal.
5.2 Bonus Usage Terms
- Bonus funds may only be used on games approved by ngn88.
- Multiple bonus offers cannot be combined at the same time unless specifically stated.
- Expired bonus offers will be considered void.
- We reserve the right to modify or withdraw any bonus at our discretion.
- If evidence of bonus abuse or fraud is found, the account may be closed.
5.3 VIP Program
The ngn88 VIP program has three tiers:
- Bronze: Weekly cashback of up to 0.3%.
- Silver: Weekly cashback of up to 0.7%.
- Gold: Weekly cashback of up to 1.0%.
You can advance to a higher VIP tier based on your regular gaming activity.
6 Gaming Rules
6.1 Fair Play Policy
ngn88 is committed to ensuring a fair and balanced gaming environment for all players. The random number generator (RNG) used on our platform is tested regularly.
6.2 Technical Issues
If a dispute arises over a game result due to a technical issue with the server or software, the decision of ngn88 will be considered final. If an unexpected bonus or win is displayed due to a technical error, ngn88 reserves the right to void it.
6.3 Game Provider Rules
A variety of games from well-known game providers are available on our platform, including Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming and many more. Each game has its own applicable rules, which are detailed within the game.
7 Prohibited Activities
The following activities are strictly prohibited on ngn88:
- Creating multiple accounts or using another person's account.
- Abusing bonuses or exploiting loopholes to collect bonuses.
- Operating games using software bots, automated scripts or artificial intelligence.
- Fraudulent collusion with other players.
- Attempting to breach the platform's security systems.
- Using the platform for money laundering or illegal transfer of funds.
- Insulting, threatening or harassing ngn88 staff.
- Using third-party payment methods or credit cards.
If any of these prohibited activities are detected, the account will be closed immediately and the associated funds may be forfeited.
8 Account Suspension and Closure
8.1 Rights of ngn88
We reserve the right to temporarily suspend or permanently close your account in the following circumstances:
- Violation of any part of these Terms.
- Failure to provide documents required for verification.
- The account remaining inactive for an extended period.
- For any legal or regulatory reason.
- If suspicious or fraudulent activity is detected.
8.2 User Rights
You may request closure of your account at any time by contacting our support team. Before the account is closed, your balance will be verified and returned in accordance with the applicable rules.
9 Privacy and Data Protection
Protecting your personal information is one of our top priorities. We keep your information secure using SSL encryption technology.
To learn more about how we collect, use and store your information, please read our Privacy Policy.
- Your information is not sold to third parties.
- Information is used solely for the purpose of providing services and ensuring security.
- Information may be shared with the relevant authorities where there is a legal obligation to do so.
10 Responsible Gaming
ngn88 firmly believes in responsible gaming. Gaming should be a form of entertainment — not a solution to financial problems.
We provide users with the following tools:
- Setting deposit limits.
- Setting gaming time limits.
- Temporary break or self-exclusion options.
- Links and information for professional support.
If you or someone you know is struggling with a gaming addiction, please visit our Responsible Gaming page or contact our support team directly.
Please note: ngn88 is for people aged 21 and above only. Access by minors is strictly prohibited.
11 Limitation of Liability
To the maximum extent permitted by applicable law, ngn88 is not liable for the following:
- Disruptions to the gaming experience caused by internet disconnection or technical issues.
- Losses caused by third-party software or hardware failures.
- Losses resulting from unauthorized account access where the user has shared their credentials themselves.
- Indirect or incidental damages.
We make every effort to operate a safe and reliable platform, however disruptions may occur in unavoidable circumstances for which we are not liable.
12 Changes to Terms
ngn88 reserves the right to amend these terms and conditions at any time. For significant changes, we will endeavor to notify you in advance.
- Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions.
- The latest version of the terms and conditions will always be available on this page.
- If you have any questions or concerns, please contact our support team.
12.1 Contact
For any questions regarding these terms and conditions, please contact us:
- Get instant support via 24/7 live chat.
- [email protected]
Our support team is available in Bengali 24 hours a day, 7 days a week, ready to assist you.